Blue Tractor Trailer Cab Shaker Logistics

Shaker’s Customer Service is out in Front

Managing the huge number of customer messages, tracking updates, and carrier emails that fly across Shaker Logistics’ operations team each day would intimidate even the most organized inbox-zero adherents.

But the adoption of Front, a technology for managing shared inboxes and text messages across a team, has streamlined how Shaker Logistics’ operations team collaborates on complicated freight management challenges to ensure that we’re always delivering the exceptional service we’re known for.

Recently, Front highlighted Shaker’s use of the app in a customer case study. Click here to read the story.