Join Our Team

We take our customer relationships seriously, so we want the very best people representing our company and serving our clients.

We expect excellence and, in return, we offer exceptional benefits and wages.

Northeast states

Are You a Driver Looking to Join Our Team?

Explore Opportunities

Human Resources / Recruiting Leader

Waterford, NY

Shaker Logistics is undergoing a period of intense growth and needs a stellar professional to create and develop the company’s human resources function from scratch. This is a hands-on, entrepreneurial role where you’ll establish practices around recruiting and hiring, employee relations and culture, compensation and benefits, organizational development, and compliance. You’ll be the company’s first HR hire and a key employee who will help us recruit and retain the team members we need to support our growth — everyone from truck drivers to customer service reps to warehouse associates to managers. You’ll do all of this while ensuring our workplace reflects our values. After you and the leadership team have had the opportunity to assess Shaker’s ongoing HR staffing needs together, it’s anticipated that a second HR staff member will be added.

Benefits

Our competitive compensation for this role includes a bonus program. We offer benefits like health insurance, dental, paid vacations, holidays and sick time, and a 401K retirement program.

Our team is close-knit and empowered to make smart decisions on behalf of our customers and company. It’s a collaborative environment where top performers are rewarded.

We operate from a new, state-of-the art headquarters in Waterford, which has lots of great amenities for employees to fuel their productivity with espresso and seltzer.

Shaker Logistics is an equal opportunity employer.

You

A skilled human resources professional ready to take a big step in your career by building a new HR function for a high-growth company. You have experience in several facets of HR, including recruiting, talent management, and compliance, preferably at a company with multiple employee types (hourly, exempt, etc.). You’re a self-starter who can be pointed in a direction and let loose to develop effective practices. A polished communicator, you’re comfortable talking with employees and executives from across an organization and at all levels. You understand how to mitigate risk and exposure for a company when it comes to workplace issues, but you also know how important a positive and open workplace culture is and can develop practices that foster it.

Us

Committed to solving our customers’ freight and shipping challenges with creativity and integrity. Fanatical about customer service. Growing and building upon a 25+ year history of success in our industry. Dedicated to our employees and teams, because we know that without them, we don’t have a business. We are Shaker Logistics, a recognized leader in logistics and transportation that arranges shipment of our customers’ freight across North America and operates our own fleet.

Essential Responsibilities:

  • Drive HR, recruiting, training and communications initiatives and proactive employee relations in Shaker’s fast-paced growth environment while reflecting Shaker’s SHIP (Steady, Honest, Inventive, Passionate) values and culture.
  • Grow and lead the HR function for the company, balancing multiple related projects and initiatives. Understand and implement the HR requirements to meet Shaker’s strategic goals and recommend new approaches, policies, and procedures to affect continual improvements in business objectives, productivity and integration of HR within the company.
  • Responsible for DOT Driver and overall company recruitment, onboarding and training implementation and goals.
  • Work with the Leadership Team to develop and implement the company’s recruitment and retention plan based on business growth, workforce planning, analytics, and diversity, inclusion, equity (DEI) and EEO objectives.
  • Hire top talent through improved selection tools and criteria, and local and national outreach efforts.
  • Develop and sustain collaborative working relationships with Shaker team members at all levels.
  • Work closely with the Leadership team to ensure that an open-door climate exists, which in turn promotes excellent customer service.
  • Work with the Leadership Team to monitor, evaluate and develop employee job performance and success.
  • Keep the Leadership Team informed of internal and external HR developments that impact the company, ensuring compliance and loss prevention.
  • Consult with employment counsel to analyze employment decisions as needed.
  • Ensure compliance with all federal, state, and local employment laws and regulations (e.g., Federal ADA, FCRA, EEO, and FLSA, as well as state-level employer mandates).
  • Communicate, interpret and consistently apply company policies and procedures in partnerships with the Leadership Team. Recommend and implement corrective action and performance coaching as needed.

Must-Haves:

  • At least 5 years of experience in HR with broad-based skill sets across the function.
  • SHRM and/or HRCI and related certifications; lifelong learner.
  • Experience recruiting and sourcing in the transportation and logistics industry – particularly CDL / DOT-regulated drivers – strongly preferred.
  • Exceptional communication skills as demonstrated in change leadership, negotiation and conflict resolution – both written and verbally.
  • Team-player who can ignite motivation in others.
  • High-energy “intrapreneur” who loves continuous improvement and best-practice process and functional creation to support the success of their workplace.
  • Demonstrated experience and proficiency with applicant tracking systems (ATS) / HRIS systems, e.g. TenStreet, HireRight, Paychex, etc.

Nice-to-Haves:

  • Recruiting and HR experience in logistics / transportation, warehouse and/or manufacturing workplaces.
  • Bachelor’s degree in HR, business, or related area, or equivalent combination of education and experience preferred.
  • Minimum three (3) years of recruiting experience with full life cycle recruiting in a high volume, supply chain environment.
  • Experience in recruiting for driver positions.
  • Knowledge of DOT, and Federal Motor Carrier Safety Act regulations.
  • Demonstrated proficiency in internet sourcing skills. Knowledge of and ability to conduct cold calls, research-based sourcing and internet and web-based recruiting.

Are You In?

Please apply by email. Send a resume and a brief note on why you’d be perfect for this role. This part is important! Think of it as a writing sample—you need to be able to communicate well to be successful in this role.

Email Us to Apply

careers@shipwithshaker.com

Business Development Representative

Waterford, NY

Your number one goal as a sales and business development role at Shaker Logistics is to help us grow by adding new customers and new revenue. You’ll do this by prospecting and cold calling companies in manufacturing, chemical, and other industries to understand their supply chain and logistics needs and then assemble solutions for them based on what Shaker offers. You’ll take a holistic view and be selling not just lanes and loads, but overall 3PL services like warehousing and freight management. You’ll be expected to manage your own pipeline, work with our operations team to build RFP responses, and quickly scale up new customers into reliable sources of revenue for the company. This role is a blend of inside and field sales; you’ll occasionally be visiting local or regional customers (once it’s safe to do so) but much of your work will be done via phone and email, since we sell and service customers nationwide.

Benefits

Compensation for this role is a combination of salary plus incentives, based on quota attainment and other performance achievement. We offer benefits like health insurance, dental, paid vacations, holidays and sick time, and a 401K retirement program.

Our team is close-knit and empowered to make smart decisions on behalf of our customers and company. It’s a collaborative environment where top performers are rewarded.

We operate from a new, state-of-the art headquarters in Waterford, which has lots of great amenities for employees to fuel their productivity with espresso and seltzer.

Shaker Logistics is an equal opportunity employer.

You

You’re a sales pro with a tenacious drive to win new business and grow relationships that impact the company’s bottom line. You’re skilled at hunting for new business, finding pain points, and presenting solutions to top management executives with poise and polish. You’ve managed a significant book of accounts in your previous roles and can point to examples of quota attainment via winning new accounts and increasing market share with existing ones. You are a self-starter and thrive in an environment where you’re given a general direction, but otherwise left alone to find your own path to success. You’re never afraid to ask for the sale.

 

Us

Committed to solving our customers’ freight and shipping challenges with creativity and integrity. Fanatical about customer service. Growing and building upon a 25+ year history of success in our industry. Dedicated to our employees and teams, because we know that without them, we don’t have a business. We are Shaker Logistics, a recognized leader in logistics and transportation that arranges shipment of our customers’ freight across North America.

Essential Responsibilities:

  • Prospecting for new freight business (brokered and shipped via our own assets) and winning meetings with logistics specialists and executives via cold calling and emails
  • Understanding prospects’ logistics needs and designing solutions to meet those needs, and then presenting solutions to prospects
  • Developing and managing a sales pipeline and moving prospects through various stages of the pipeline to achieve new business wins
  • Identifying additional opportunities to sell Shaker services
  • Managing an existing set of current accounts and growing them by increasing their volume of transactions, projects, and service utilization

Must-Haves:

  • At least 3 years of sales experience with an assigned quota
  • Proven track record of performance meeting or exceeding targets
  • Experience managing a pipeline and using a CRM to log activities
  • Exceptional communication and presentation skills: comfortable talking to prospects (including executives) on the phone, in person, and via email
  • Competitive drive to achieve stretch goals
  • Team player who is also self-motivated

Nice-to-Haves:

  • Experience in the transportation or logistics industry, especially selling services

Are You In?

Please apply by email. Send a resume and a brief note on why you’d be perfect for this role. This part is important! Think of it as a writing sample—you need to be able to communicate well to be successful in this role.

Email Us to Apply

careers@shipwithshaker.com

Logistics Specialist

Waterford, NY

The Logistics Specialist role is a bit of sales, customer service, and operations all rolled into one. No day is ever the same! Your primary responsibility is to establish and maintain quality relationships with customers and shippers. We need you to add new qualified accounts while maintaining your current client base. You will be finding solutions to our customers’ problems through teamwork and collaboration with our carrier services team. Once you have quoted and won business, you will then oversee the shipment to completion, all while updating and communicating back to your customer when necessary.

Benefits

Our competitive compensation for this role includes a bonus program. We offer benefits like health insurance, dental, paid vacations, holidays and sick time, and a 401K retirement program.

Our team is close-knit and empowered to make smart decisions on behalf of our customers and company. It’s a collaborative environment where top performers are rewarded.

We are now located in our state-of-the-art headquarters in Waterford, NY. We have lots of great amenities for employees to fuel their productivity like seltzer, coffee, and cola!

Shaker Logistics is an equal opportunity employer.

You

Motivated to solve problems and puzzles. Thrive in a team atmosphere where success is celebrated. Adapt quickly to challenging situations. Love talking with people and negotiating win-wins. Have an eye for detail so that things don’t fall through the cracks. Looking for a role where you can shine, but also grow.

Us

Committed to solving our customers’ freight and shipping challenges with creativity and integrity. Fanatical about customer service. Growing and building upon a 25+ year history of success in our industry. Dedicated to our employees and teams, because we know that without them, we don’t have a business. We are Shaker Logistics, a recognized leader in logistics and transportation that arranges shipment of our customers’ freight across North America.

Essential Responsibilities:

  • Develop and maintain relationships with customers and clients
  • Outbound phone calls to solicit freight from current and potential customers
  • Coordinate, quote, and monitor shipments
  • Resolve customer questions and provide solutions related to shipments
  • Maintain customer databases: TMS & CRM
  • Develop knowledge on market, industry, and trends and use it to inform your work
  • Consistently and proactively look for ways to improve our processes and operations

Must-Haves:

  • Excellent written and verbal communications skills
  • Detail-oriented with strong organizational skills
  • Ability to successfully and professionally resolve conflicts and negotiate
  • Creativity and outside-of-the-box thinking to solve problems
  • Task management and prioritization: proven ability to thrive in a fast-paced environment
  • Team player who is also self-motivated
  • Proficiency in general office computer skills: email, internet, MS Office, Excel

Nice-to-Haves:

  • Transportation or logistics experience: preferably 1-3 years in truck brokerage or trucking
  • Prior customer-facing experience: either in customer support or sales

Are You In?

Please apply by email. Send a resume and a brief note on why you’d be perfect for this role. This part is important! Think of it as a writing sample—you need to be able to communicate well to be successful in this role.

Email Us to Apply

careers@shipwithshaker.com

Carrier Services Representative

Waterford, NY

The Carrier Services Representative role is a bit of sales, customer service, and operations all rolled into one. You’ll never have a dull day! Your primary responsibility is to establish and maintain quality relationships with trucking companies — the carriers who ship loads of freight for our customers. We want you to add new, qualified carriers to our network so that we have more options for shipping freight. You’ll be a matchmaker: figuring out which carriers are best suited to ship different types of freight for our customers, and then negotiating rates and details with those carriers. While freight is en route, you’ll oversee shipments and work directly with carriers to ensure things are going smoothly, and help handle any curve balls that are thrown (they always are!).

Benefits

Our competitive compensation for this role includes a bonus program. We offer benefits like health insurance, dental, paid vacations, holidays and sick time, and a 401K retirement program.

Our team is close-knit and empowered to make smart decisions on behalf of our customers and company. It’s a collaborative environment where top performers are rewarded.

We operate from a new, state-of-the art headquarters in Waterford, which has lots of great amenities for employees to fuel their productivity with espresso and seltzer.

Shaker Logistics is an equal opportunity employer.

You

Motivated to solve problems and puzzles. Thrive in a team atmosphere where success is celebrated. Adapt quickly to challenging situations. Love talking with people and negotiating win-wins. Have an eye for detail so that things don’t fall through the cracks. Early in your career and looking for growth, or a seasoned professional who wants a new opportunity.

Us

Committed to solving our customers’ freight and shipping challenges with creativity and integrity. Fanatical about customer service. Growing and building upon a 25+ year history of success in our industry. Dedicated to our employees and teams, because we know that without them, we don’t have a business. We are The Shaker Group, a recognized leader in logistics and transportation that arranges shipment of our customers’ freight across North America.

Essential Responsibilities:

  • Develop and maintain relationships with carriers
  • Qualify potential new carriers and add them to our network
  • Coordinate, dispatch, and monitor shipments with contracted carriers
  • Send carrier rate agreements and manage all associated documents
  • Negotiate favorable rates on shipments with carriers
  • Maintain agent and carrier database
  • Develop knowledge on market, industry, and trends and use it to inform your work
  • Consistently and proactively look for ways to improve our processes and operations

Must-Haves:

  • Excellent written and verbal communications skills
  • Detail-oriented with strong organizational skills
  • Ability to successfully and professionally resolve conflicts and negotiate
  • Creativity and outside-of-the box thinking to solve problems
  • Task management and prioritization: proven ability to thrive in a fast-paced environment
  • Team player who’s also self-motivated
  • Proficiency in general office computer skills: email, internet, MS Office, Excel

Nice-to-Haves:

  • Transportation or logistics experience: preferably 1-3 years in truck brokerage or trucking
  • Prior customer-facing experience: either in customer support or sales

Are You In?

Please apply by email. Send a resume and a brief note on why you’d be perfect for this role. This part is important! Think of it as a writing sample—you need to be able to communicate well to be successful in this role.

Email Us to Apply

careers@shipwithshaker.com